Last updated: May 23, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
When You interact with the AI chatbot feature, We collect and process the following data:
This data is transmitted to Our third-party AI Service Providers solely to generate responses to Your queries. Please refer to the "AI Services and Third-Party Data Processing" section below for full details.
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
The Company may allow You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name and Your email address.
This section is provided to comply with applicable App Store guidelines and to ensure full transparency regarding how the AI features of Our Service operate.
Geny AI uses third-party Large Language Model (LLM) API providers to power the AI chatbot functionality. These may include providers such as OpenAI, Anthropic, Google, and other AI service providers. The list of providers may change as We improve and expand Our Service.
When You use the chatbot feature, the following data is transmitted to Our AI Service Providers:
We do NOT transmit the following to AI Service Providers:
Your User Content is sent to Our third-party AI Service Providers for the sole purpose of generating AI responses. These providers may include but are not limited to:
We select AI Service Providers that maintain data protection standards equivalent to or exceeding those described in this Privacy Policy.
Before any User Content is transmitted to AI Service Providers, You will be presented with an explicit in-app consent screen explaining:
You must affirmatively accept this consent before the AI features become available. You may revoke Your consent at any time by ceasing to use the AI chatbot features or by uninstalling the Application.
We confirm that the third-party AI Service Providers We share data with provide data protection standards equivalent to those described in this Privacy Policy. Our AI Service Providers are contractually obligated to:
AI Service Providers may temporarily retain Your inputs for the purpose of generating responses, abuse monitoring, and compliance with legal obligations. The specific retention periods vary by provider. We encourage You to review the privacy policies of each provider listed above for full details.
We do not authorize Our AI Service Providers to use Your User Content for training their AI models, where such an opt-out is available under their service terms.
You agree NOT to submit the following types of sensitive personal information through the AI chatbot:
The Company is not responsible for any sensitive personal information You voluntarily submit through the chatbot in violation of this Policy.
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Conversation history with the AI chatbot may be stored locally on Your Device and/or on Our servers to provide continuity of service. You may delete Your conversation history at any time through the in-app settings.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Specifically, when You use the AI chatbot, Your User Content may be transferred to servers operated by Our AI Service Providers, which may be located in the United States or other countries.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service, including Your conversation history and account information.
You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Data transmitted to AI Service Providers is sent over encrypted connections (HTTPS/TLS) to protect it during transmission.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Depending on Your jurisdiction, You may have the following rights regarding Your Personal Data:
To exercise any of these rights, please contact Us using the contact information below.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us: